THIS CONTENT NEEDS TO BE READ UNTIL THE END

1. I agree to select 1 candidate through a virtual interview session; if I choose this method, I agree to pay RM159 or RM199 (if applicable) as a service fee to the agency (the service fee to the agency is hereinafter referred to as the fee). I also acknowledge having received preliminary information related to this.

2. I acknowledge and agree that the virtual interview session will only take between 30 to 45 minutes, and the agency reserves the right to shorten the time period if necessary.

3. For option 1, I promise and acknowledge that during the virtual interview, I WILL NOT ask niinii the following questions without the agency's permission. The following are examples of questions or information that are not allowed to be asked of niinii:

  a. niinii's IC number.
  b. niinii's address.
  c. niinii's phone number.
  d. niinii's personal information.
  e. Any information that I can use to contact employees or niinii's friends, acquaintances and family.
  f. Any questions the agency deems sensitive to ask.

4. If I violate point 3 above, the Agency reserves the right to cancel the interview session and any other interview sessions, if there are any left.

5. I acknowledge that all fees paid according to option 1 are non-refundable fees and if I violate point 3 above, the Agency has the right to take the fee even if it does not get enough candidates.

6. If I want to change the package (Silver and/or Diamond) after paying the registration fee according to the previously selected package, then I agree to make a new registration fee of RM 199 and go through the process of getting candidates from the beginning.

7. I promise, agree and give an undertaking that all the recording materials resulting from the virtual interview are the sole property of the agency. The agency has the right to use the recorded material resulting from the virtual interview for any purpose the agency deems useful, including using the material as evidence in court.

8. I give an undertaking and agree that the questions that will be asked to niinii during the virtual interview session are only related to the tasks that niinii will do on my premises. This is because I acknowledge that I have already received the necessary preliminary information regarding this from the agency.

9. I acknowledge that after the virtual interview session according to point 1 above, then I must choose the following option:

  a. Since the demand is high and niinii candidates are difficult to obtain, if I agree with the given candidate, then I must continue to take steps to ensure that the niinii is given to me including making the fee directed by the agency, or;

  b. If I have additional questions, then I must contact the agency directly and list my questions. I admit there are no more virtual interview sessions.

  c. If after the above process, I do not give an answer or make any decision within 24 hours from the date of my last interview session, then I allow the agency to remove my name from the list of important employers who require niinii.

10. If the chosen niinii does not appear and/or runs away and/or fails to be located within a period of seven (7) days only once full payment and/or related fees are made by the Employer to the Agency and the agreement between the Employer and niinii has been signed, the Employer must submit a written notice to the agency which is sent to the Agency's official email at customer@niinii.com and must be accompanied with evidence regarding the above within three (3) days from niinii's escape and/or failure to be detected and the employer is allowed to get a new niinii replacement where the Employer is given a period to choose one (1) new niinii person through the platform for 365 days. Employers MUST hire candidates given by the agency.

Warranty

11. When the employer has agreed to accept the offered niinii and has been at the explanation stage of the panel lawyer, the employer will follow the instructions of the agency and the panel lawyer to sign the agreement provided as soon as possible and send a copy to the agency and the panel lawyer.

Additional protection for the employer in the event niinii is absent and/or runs away and/or fails to be detected and/or stops:

(a)   The agency gives a warranty (warranty 1) on the first day (1) to the seventh day (7) of the niinii being accepted to work and if niinii is not present and/or runs away and/or quits, the agency will provide a replacement candidate for the person to the employer and the employer must accept replacement candidate niinii. [Refer to Clause 10 and Clause 14a]

(b)   The agency gives a warranty (warranty 2) on the 8th day to the 120th day and/or to the 240th day (according to the package that the employer takes) if niinii runs away and/or stops, the agency will pay a consolation from the package fee that has been paid including the Salary Savings Security Scheme (3SG) if any, according to the package on the schedule [Refer to Clause 14b]

(c)   If niinii have received a salary with a Salary Savings Scheme (3SG), but niinii+ run away and/or stop exceeding warranty 2 until the end of the contract, the employer is entitled to 3SG payment according to the schedule. Therefore, Clause 10(a) and Clause 10(b) are void.

( Refer to Clause 14c and Clause 37 in the Contract for Service Below: )

Clause 37 Contract For Service "If niinii fails to complete the conditions as stipulated in clause 35 above, escapes and/or fails to be detected within the effective notice period, then the agency without any notice to niinii, has the right to give or pay consolation money from the niinii's salary i.e. the monthly savings held by the agency in the 3SG program to the Employer as compensation to the Employer within fourteen (14) working days from the date of niinii failure to complete the conditions as provided by clause 35 above or from a notice in writing submitted by The employer to the agency which is sent to the agency's official email at customer@niinii.com and must be included together with evidence regarding the above within three (3) days from the action of niinii fleeing and/or failing to be detected within the effective notice period which is later"

Refund

12. The employer can apply for a refund in the event that the employee is not present on the agreed day as stated in the job offer letter and notice of the application can be made within three (3) days starting from the date of the employee's absence. The agency allows refunds after periodically deducting the cost of the service from the amount of the agency fee that has been made by the employer.

Total agency service charge for refund purposes:

Periodic Refund Payment Schedule
   ▪ The employer sends a notice of refund application to the Agency via email starting 3 days from the date of his absence from work.
   ▪ The agency will make payments periodically as per the table above.
   ▪ THE AGENCY AUTHORIZES THE REFUND AFTER DEDUCTING THE COST OF THE SERVICE FROM THE TOTAL AGENCY FEE THAT HAS BEEN MADE BY THE EMPLOYER AS ACCORDING TO THE TABLE BELOW:

13. If the employer does not take any action related to the notice based on Clause 10 and 11, the employer is not eligible to get a replacement candidate and/or a refund from the Agency.

14. Here are some examples for the employer's reference:

a.  (i) First Example
- If niinii is not present within 7 days, warranty 1

▪ niinii and the employer hold a Google Meet session and sign agreement on January 1st

▪ niinii's date of entry to work is January 7th but niinii does not show up for work

▪ niinii does not show up for work within 3 days from the date niinii is supposed to show up for work

▪ EMPLOYER ELIGIBLE TO GET REPLACEMENT CANDIDATES [Clause 10(a)]

▪ If the employer does not want a replacement candidate, then the employer will get a refund according to the package fee taken as per the schedule [Refer to Clause 11]

a.  (ii) Second Example
- If niinii is not present within 7 days, warranty 1

▪ niinii went to work on January 1st

▪ Niinii ran away from work on January 3rd

▪ the employer will get a replacement candidate if niinii runs before or on January 7th (warranty period)

▪ EMPLOYER ELIGIBLE TO GET REPLACEMENT CANDIDATES [Clause 10(a)]

b.  (i) Third Example
- If niinii runs and/or stops on the 8th day to the 240th day of warranty 2 (there is no Salary Savings Security Scheme – 3SG yet)
  (no Salary Savings Securities Scheme - 3SG yet)

▪ niinii went to work on January 1st

▪ niinii ran away from work on January 10th (past warranty 1)

▪ The employer must give notice to the agency via e-mail

▪ CONSOLATION WILL BE GIVEN TO THE EMPLOYER ACCORDING TO THE PACKAGE, AS PER THE TABLE BELOW

Amount of consolation payment MONEY BACK GUARANTEE according to the package if there is no Salary Savings (3SG):

Schedule of regular MONEY BACK GUARANTEE consolation payments:

b.  (ii)Fourth Example
- If niinii runs on the 8th day to the 60th day of the warranty 2
  (there is a Salary Savings Securities Scheme – 3SG)

▪ niinii went to work on January 1st (First day of work)

▪ niinii runs and/or quits on February 2 (33rd working day)

▪ niinii received salary with 3SG savings of RM 300 on February 1st

▪ EMPLOYERS ARE ELIGIBLE TO GET CONSOLATION and 3SG Savings according to the package and the consolation payment is paid periodically as per the table below [Refer to Clause 10(b)]

Total MONEY BACK GUARANTEE consolation payment according to the package including Salary Savings (3SG):

Regular consolation payment schedule:

c.  Fifth Example
- If niinii runs after the 240th day until the end of the contract

▪ niinii went to work in the first month

▪ warranty 2 ends on the 240th day

▪ niinii has salary savings starting from the first month to the 10th month

▪ niini ran away from work on the 11th month

▪ EMPLOYERS ARE ELIGIBLE TO GET 3SG SAVINGS according to the package and paid as per the table below [Refer to Clause 11c]

Total 3SG payment according to the package: